Privacy Policy and User Agreement

Welcome to our Self-Management Property System. This document serves as both our Privacy Policy and Terms of Service. It explains how we collect, use, protect, and share your information, as well as your rights and responsibilities when using our platform.

2.1 Nature of This Platform

This Self-Management System is an informal educational and organizational tool designed to assist property owners who wish to self-manage their rental properties. The platform provides:

• General guidance and informational resources
• Organizational checklists and task tracking
• Educational content about property management best practices
• Tools to help you stay organized in your self-management efforts

2.1 Personal Information

When you register for an account, we collect:

• First and last name
• Email address
• Phone number (in international format)
• Password (encrypted and securely stored)
• Date of account creation

We use the information we collect to:

• Provide our services: Enable you to manage your properties, track maintenance tasks, and collaborate with others
• Improve our platform: Analyze usage patterns to enhance features and user experience
• Communication: Send important updates, notifications, and support messages
• Security: Protect your account and detect fraudulent activity
• Compliance: Meet legal and regulatory requirements

4.1 What We DO NOT Do

• We DO NOT sell your personal information to third parties
• We DO NOT share your property information with unauthorized parties
• We DO NOT use your data for marketing purposes without your consent

We take data security seriously and implement industry-standard measures to protect your information:

• Encryption: All passwords are hashed using secure algorithms
• Secure connections: Data transmitted over secure HTTPS connections
• Access controls: Limited access to personal data by authorized personnel only
• Regular updates: We keep our systems updated with security patches

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

You have the following rights regarding your personal information:

• Access: You can access your account information at any time through your profile
• Correction: You can update or correct your personal information
• Deletion: You can request deletion of your account and associated data
• Data portability: You can request a copy of your data in a portable format
• Opt-out: You can opt out of non-essential communications

To exercise these rights, please contact your system administrator or the account owner.

7.1 Account Responsibilities

By creating an account, you agree to:

• Provide accurate and truthful information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access
• Use the platform only for lawful purposes
• Not attempt to hack, disrupt, or misuse the system

We retain your information for as long as your account is active or as needed to provide services. If you request account deletion, we will:

• Delete your personal information within 30 days
• Retain certain information if required by law or for legitimate business purposes
• Anonymize data used for analytics and system improvements

Our platform is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

We may update this Privacy Policy and Terms of Service from time to time. When we make significant changes:

• We will update the "Last Updated" date at the top of this document
• We will notify active users via email or platform notification
• Your continued use of the platform after changes constitutes acceptance of the updated terms

Our platform may integrate with or link to third-party services (e.g., Google services for document storage). These third parties have their own privacy policies and terms of service. We are not responsible for their practices.

We use essential cookies to:

• Keep you logged in to your account
• Remember your preferences (e.g., dark mode)
• Ensure platform functionality and security

We do not use tracking cookies for advertising purposes.

To the maximum extent permitted by law:

• The platform is provided "as is" without warranties of any kind
• We are not liable for any indirect, incidental, or consequential damages
• Our total liability is limited to the amount you paid (if any) to use the platform
• We are not responsible for data loss due to user error, system failures, or force majeure events

We reserve the right to suspend or terminate your account if you:

• Violate these terms
• Engage in fraudulent or illegal activities
• Abuse or misuse the platform
• Fail to pay fees (if applicable)

You may terminate your account at any time by contacting your administrator.

If you have questions, concerns, or requests regarding this Privacy Policy or Terms of Service, please contact:

• Email: [email protected]
• System Administrator: Pacifico Properties Management

These terms are governed by the laws of the State of Florida, United States. Any disputes will be resolved in the courts of Florida.

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

This document constitutes the entire agreement between you and the platform provider regarding your use of the service.